Dedicated Technical Account Management
Direct Slack connectivity with dedicated healthcare solutions engineers for custom intake logic and integration support.
Embedded Telehealth Operations to Power Rapid Clinic Scale.
Focus on brand marketing and patient acquisition while Architek handles pharmacy escalations, provider network staffing, and technical infrastructure.
24/7 Embedded Care Operations
Enterprise Infrastructure Backed by a Dedicated Healthcare Operations Team.
Launching a virtual clinic involves coordinating clinicians across 50 states, managing 503A compounding and 503B outsourcing pharmacy relationships, and troubleshooting edge-case order issues. Architek functions as an extension of your operating team. We proactively manage pharmacy communication channels, monitor provider consultation queues to uphold clinical SLAs, and handle platform technical support so your leadership can focus on growth.
Pharmacy Network Escalation Desks
Dedicated fulfillment coordinators resolve out-of-stock compounds, address anomalies, and lost packages directly with pharmacies.
Clinical SLA & Queue Monitoring
Continuous monitoring of clinician review times ensures patient consults are evaluated within promised turnaround windows.
Explore all features
Complete range of features for your telehealth brand to launch, scale, and operate at highest potential.
Dynamic Intake Surveys
Guide patients through custom, branching clinical questionnaires on mobile or desktop. Collect symptoms, past treatments, and identity verification asynchronously so providers have everything needed to review and prescribe.
Secure Patient Records
Give patients 24/7 access to their treatment history, past clinical notes, and lab reviews within a secure, HIPAA-compliant vault. No clunky portals or fragmented email threads.
Direct Provider Messaging
Patients can ask follow-up questions, report side effects, or adjust dosing directly within the app. Clinicians and embedded care teams manage communications from one centralized inbox.
Rx Tracking & Home Delivery
Automated alerts update patients the moment their prescription is approved, compounded, and shipped. Live tracking eliminates front-desk calls about refill delivery times.
Custom Branding
Your logo, your colors, and your custom domain. Every screen—from the initial intake quiz to the patient portal—looks and feels completely like your brand.
Team Management
Invite your own doctors or tap into our licensed nationwide network. Assign roles, manage permissions, and review patient charts without juggling multiple tools.
Real-Time Metrics
See active patients, daily visits, and prescription volume at a glance. Track how your clinic is performing without waiting for end-of-month reports.
Discounts & Promotions
Create custom coupon codes for first orders, special campaigns, or monthly subscriptions. Set expiration dates, usage limits, and track which offers drive the most signups.
Operational Support
You are never on your own. Our dedicated team handles technical questions, coordinates with partner pharmacies, and helps resolve patient issues around the clock.
High-Risk Billing Support
Pre-underwritten payment gateways engineered to stop account freezes and FTC-compliant recurring subscription billing and automated dunning.
Go Beyond.
Our platform powers the future of care — let’s explore how it can power yours.