Custom Permission Profiles
Configure bespoke access tiers for clinicians, customer support, marketing, billing coordinators, and external auditing teams.
Role-Based Team Management Built for Multi-State Clinical Scale.
Assign granular permissions across medical directors, reviewing physicians, pharmacy technicians, care coordinators, and brand marketers without risking HIPAA compliance.
Collaborative Clinical Operations
Grant Granular Access While Protecting Patient Privacy and Workflow Speed.
As your telehealth practice expands across states and specialties, managing team access becomes a regulatory and operational challenge. Marketing teams need to track campaign conversions without accessing PHI. Care coordinators need to update shipping addresses without signing charts. Architek’s role-based access control (RBAC) enforces strict least-privilege security while giving each team member a dedicated workspace tailored to their exact job function.
Immutable HIPAA Audit Trails
Every chart opening, message sent, and record modification is logged with user timestamps and IP geolocation to ensure regulatory compliance.
Multi-State License Management
Automatically route patient charts exclusively to clinicians licensed in the patient’s home state, preventing unauthorized multi-state consultations.
Explore all features
Complete range of features for your telehealth brand to launch, scale, and operate at highest potential.
Dynamic Intake Surveys
Guide patients through custom, branching clinical questionnaires on mobile or desktop. Collect symptoms, past treatments, and identity verification asynchronously so providers have everything needed to review and prescribe.
Secure Patient Records
Give patients 24/7 access to their treatment history, past clinical notes, and lab reviews within a secure, HIPAA-compliant vault. No clunky portals or fragmented email threads.
Direct Provider Messaging
Patients can ask follow-up questions, report side effects, or adjust dosing directly within the app. Clinicians and embedded care teams manage communications from one centralized inbox.
Rx Tracking & Home Delivery
Automated alerts update patients the moment their prescription is approved, compounded, and shipped. Live tracking eliminates front-desk calls about refill delivery times.
Custom Branding
Your logo, your colors, and your custom domain. Every screen—from the initial intake quiz to the patient portal—looks and feels completely like your brand.
Team Management
Invite your own doctors or tap into our licensed nationwide network. Assign roles, manage permissions, and review patient charts without juggling multiple tools.
Real-Time Metrics
See active patients, daily visits, and prescription volume at a glance. Track how your clinic is performing without waiting for end-of-month reports.
Discounts & Promotions
Create custom coupon codes for first orders, special campaigns, or monthly subscriptions. Set expiration dates, usage limits, and track which offers drive the most signups.
Operational Support
You are never on your own. Our dedicated team handles technical questions, coordinates with partner pharmacies, and helps resolve patient issues around the clock.
High-Risk Billing Support
Pre-underwritten payment gateways engineered to stop account freezes and FTC-compliant recurring subscription billing and automated dunning.
Go Beyond.
Our platform powers the future of care — let’s explore how it can power yours.